Contact Us
Have a question about an order, batch verification, COA documentation, or research-use compliance? Our support team is here to help.
Send Us a Message
Please include your order number or batch number when contacting us about verification or COA documentation.
Support Information
Email Support
Batch Verification
Use our official lookup tool to confirm batch authenticity and testing documentation.
Verify BatchCOA Requests
For certificate of analysis questions, please include the product name and batch number.
📦 Order Support
Questions about order status, delivery, or account details.
🧪 Batch & COA Help
Assistance with batch lookup, COA access, and documentation.
⚖️ Compliance Questions
Research-use-only, shipping, and product documentation questions.
Research Use Only
Products are supplied strictly for professional laboratory research use only and are not intended for human or animal consumption.
Frequently Asked Questions
Where can I verify my batch?
You can verify your batch using our official batch lookup page.
What should I include in my support request?
Please include your name, email, order number, product name, and batch number if applicable.
Do you provide COA documentation?
Yes. COA documentation may be available by batch number through our verification system or support team.