Privacy Policy

Overview

This Privacy Policy explains how we collect, use, store, and protect personal information when customers visit the website, create an account, place an order, contact support, or use batch verification tools.

Information We Collect

We collect information provided directly by customers, including name, email address, phone number, billing address, shipping address, order details, payment-related information, support messages, batch numbers, and account information.

Information Collected Automatically

We collect website usage information, including IP address, browser type, device type, pages visited, referring pages, date and time of visit, cookies, and analytics data.

How We Use Information

We use personal information to process orders, ship products, provide tracking, verify batches, respond to support requests, prevent fraud, maintain website security, improve website performance, manage customer accounts, and comply with legal obligations.

Payment Information

Payment transactions are processed through secure payment providers. We do not store full payment card numbers on our website servers.

Cookies and Tracking

We use cookies and similar technologies to operate the website, maintain cart functionality, support account login, analyze website traffic, improve user experience, and support security functions.

Information Sharing

We share information with service providers that support website operations, payment processing, shipping, fraud prevention, analytics, customer support, hosting, email communication, and legal compliance. Service providers are authorized to use information only for services performed for our website.

Legal and Compliance Disclosure

We disclose information when required by law, regulation, subpoena, court order, payment processor review, carrier investigation, fraud investigation, or compliance requirement.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Data Retention

We retain personal information for the period required to process orders, maintain records, resolve disputes, support batch verification, prevent fraud, and comply with legal, tax, accounting, and operational obligations.

Customer Rights

Customers can request access, correction, or deletion of personal information by contacting support. Certain records remain retained when required for legal, tax, accounting, fraud prevention, chargeback, shipping, or compliance purposes.

Email Communications

Customers receive transactional emails related to orders, shipping, account activity, support requests, and batch verification. Marketing emails include an unsubscribe option.

Children

This website is not intended for children. We do not knowingly collect personal information from children.

Third-Party Links

This website contains links to third-party websites, services, or payment providers. Third-party privacy practices are governed by their own policies.

Changes to This Privacy Policy

We update this Privacy Policy when business, legal, operational, or data practices change. The updated version becomes effective when posted on this website.

Contact

Questions about this Privacy Policy can be sent through the Contact page.